Network Support
Our core Business is supporting the networks of our customers. While we constantly seek out the latest and best technologies, we will only implement solutions that are tried and tested.
Our Network and PC Support Services include:
- Resolving any day to day issues that typically occur in an office environment; Forgotten passwords, new PCs and Staff, lost files and more.
- Training staff and showing how to get the most out of IT such as MS Outlook, PDAs, CD Burners, Scanners, and more.
- Regular preventative maintenance on networks - service packs, patches, and upgrades.
- Managing Network information on behalf of our customers, IP ranges, usernames, and passwords.
- Handling all the work in resolving warranty claims - call us once, and we will take responsibility for pickup, return and installation of a repaired piece of equipment.
- Optimizing network performance, by configuring hubs, routers and switches, connecting users to printers, file servers, and other network resources.
